Is the Coffee Shop open?
Our Coffee Shop is now open from 9am-4pm, Monday to Saturday (9.30am-3.30pm on Sundays).
We do not take bookings.
We are focusing our efforts on team and customer safety – as well as ensuring that everyone has a great experience. This is similar to the approach we took in reopening the garden centre, which worked really well.
Customer toilets are open.
How are you keeping everyone safe in the Coffee Shop?
We have stringent social distancing measures in place, and will be asking all team members and customers to adhere to them.
We are restricting the number of customers allowed in Coffee Shop at one time. We are reducing our seating capacity.
Tables have been spaced at 2m apart.
We have a meet and greet service to escort you to your table.
We ask that all customers wear a face covering until seated in the Coffee Shop.
All food (as well as drinks, cutlery and condiments) is served at your table.
We ask all customers to read menus online prior to visiting or to view on their phones at the table. It will be helpful if you have an idea of what you would like to order. We will also have disposable paper menus available for the table on request (one-time use only).
We are only taking card payment (no cash) and these are contactless up to the value of £45. Android and Apple pay via your phone have a higher limit of £200. You can also pay with Perrywood vouchers (we can’t give change).
All tables, chairs and highchairs will be thoroughly sanitised after use.
Are you accepting cash as payment?
No. We are only taking card payment and these are contactless up to the value of £45. Android and Apple pay via your phone have a higher limit of £200.
How many people can sit together?
We have created enough space in our Coffee Shop to ensure tables are at least two metres apart, with the majority of tables able to accommodate up to 4 people. Tables cannot be moved.
If you are coming with members of your household (or social bubble) you will have plenty of space between you and the next table.
Our tables are not set up to allow you to socially distance with people from other households, you won’t be able to sit 2m away from each other whilst you are eating.
How long can I stay in the Coffee Shop?
In order to safely accommodate as many customers as we can, each lunchtime booking is limited to one and a half hours and each breakfast booking to one hour.
What food and drink is available?
All menus can be viewed on our website at www.perrywoodsudbury.co.uk/dining
This is the complete list of home cooked food and drink available each day – there are no specials or additional items available.
We have simplified the menu to allow for social distancing in our kitchen. For example, we have removed some hot meals. We have kept popular meals including ploughman’s, jacket potato, quiche and soup.
We have a selection of cakes available including chocolate, lemon or coffee & walnut cake, and of course our famous scones!
Can we order cakes and scones to take away after our meal?
Yes, any of the cakes and scones can be added to your order and placed in takeaway boxes for you to take home. Prices will be as seen on the menu.
What about other dietary requirements?
We cater for all dietary requirements including vegetarian, vegan, dairy-free and gluten-free (please see menus at www.perrywoodsudbury.co.uk/dining). Please let us know if you have any dietary requirements and we will do our best to accommodate them.
We can let you know about allergens in our dishes on request. Please note that we cannot guarantee these dishes do not contain trace because all our food is freshly made in the same kitchen on site. Every effort is made to avoid cross contamination.
Is your Coffee Shop still suitable for children?
Yes, please see the children’s menu online at www.perrywoodsudbury.co.uk/dining.
Please note that children’s activities (colouring sheets, toys and books) will not be available in our Coffee Shop so we would advise bringing your own items to entertain children whilst they wait. Children must remain seated at the table at all times. Highchairs are available and will be sanitised after each use.
Have we lowered prices to reflect the lowering of VAT?
No, we haven’t.
Do you have any plans to lower any prices?
Not at present but we review prices regularly.
Why have you not lowered any prices?
This is a complex question and there are many factors to consider. Raw ingredient prices have risen significantly in the past few weeks. The work required to open our restaurant with COVID19 safety measures has cost many thousand pounds including screens, a new wall, moving till positions, new mobile card readers, online booking platform, new menus and sanitising products which are used every day. The reduction of tables has reduced the daily revenue through the restaurant but the staffing costs remain the same as do the operational costs. Therefore we were operating at a considerable loss and the VAT reduction helps to offset SOME of these costs.